Help & User Manual
Step-by-step guides for everyone who uses Kiwi, from pump attendants to organisation administrators. Each chapter says who it is for, walks through the tasks with screenshots, and explains what the system does behind the scenes.
Download the full manual (PDF)Chapter 1
Getting Started
Signing in, first-time password setup, finding your way around, understanding your role.
Read chapterChapter 2
Daily Operations
Pump readings, tank dips, bulk entry, no-reading entries and Return to Tank.
Read chapterChapter 3
Deliveries
Recording a delivery, line items, drivers and depots, variance at the gate.
Read chapterChapter 4
Inventory
Stock ledger, reconciliation, investigating and correcting variances.
Read chapterChapter 5
Pricing
Price lists, scheduled price changes and the meter snapshot workflow.
Read chapterChapter 6
Setup & Administration
Products and enablement, tanks, pumps, calibration, assignments, staff accounts, settings.
Read chapterChapter 7
Analytics & Reports
What each report answers, exports, and getting trustworthy numbers.
Read chapterChapter 8
Alerts & Notifications
Where alerts appear, what each one means, and how the monitoring works.
Read chapterChapter 9
Reference
Glossary, input formats, statuses and default limits.
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